Internet And Email Skills

  • Course Duration3 months
  • Learning FormatFlexible Learning
  • Course Fee£ 125 GBP

Course Overview

The Internet and Email Skills course is tailored for individuals seeking to build strong digital communication capabilities in today's technology-driven world. Whether you're entering the workforce, returning after a break, or simply aiming to enhance your productivity, this course offers a complete foundation in internet use, web safety, email communication, and cloud-based collaboration. With a focus on practical learning, each module includes real-world exercises, scenario-based tasks, and hands-on practice to ensure you not only understand the theory but can apply the skills with confidence in professional and everyday contexts. This course is ideal for job seekers, office professionals, small business owners, and remote workers who need reliable digital skills to thrive in modern environments.

Course Curriculum

5 lessons 48 hours
  • Understanding what the internet is, browsers (Chrome, Firefox, Edge), URLs, and basic navigation.
  • Using search engines (Google, Bing), search operators, evaluating sources, and bookmarking.
  • Basics of online security, avoiding scams, recognizing secure websites, and protecting personal data.
  • Creating email accounts (Gmail, Outlook), composing, sending, receiving, and organizing emails.
  • Professional email writing, subject lines, attachments, replying, forwarding, and managing contacts.
  • Setting filters, auto-responders, signatures, calendar integration, and managing spam.
  • Basics of cloud services (Google Drive, OneDrive), uploading/downloading files, and sharing links.
  • Introduction to video conferencing (Zoom, Teams), instant messaging, and collaborative tools.
  • Solving login problems, recovering passwords, connectivity issues, and managing email storage.
  • Hands-on practice including web searches, composing emails, attaching files, and setting filters.

Skills Covered

  • • Internet navigation and browser usage
  • • Search engine optimization techniques
  • • Email creation, formatting, and etiquette
  • • Online privacy and web safety fundamentals
  • • File sharing through cloud storage platforms
  • • Video conferencing and collaboration tool usage
  • • Troubleshooting basic technical issues
  • • Professional communication in digital environments

Why join this program?

  • • Learn from UK-based digital communication experts.
  • • Focused on job-readiness and practical digital fluency.
  • • Flexible study that fits around work or personal commitments.
  • • No prior technical experience required – ideal for all learners.
  • • Develop a career-critical digital foundation in just 3 months.
  • • Supported with downloadable guides and tutor-led sessions.

Course Objectives/key Features

  • • Fully online with lifetime access to course materials.
  • • Interactive, hands-on modules with downloadable exercises.
  • • Real-world examples and task-based assignments.
  • • Instructor feedback and Q&A forums for ongoing support.
  • • Includes digital best practices for personal and professional use.
  • • Industry-recognised certificate to verify your skills.
  • • Designed for use across all major platforms .

Learning Outcomes

By the end of this course, learners will be able to:
  • • Navigate and search the internet with confidence.
  • • Apply safety practices to protect yourself online.
  • • Compose and manage professional email correspondence.
  • • Use filters, labels, and productivity tools to organize communications.
  • • Upload, manage, and share documents via cloud storage.
  • • Use video conferencing and collaborative software effectively.
  • • Solve common technical issues independently.

Why Choose London Technology College?

  • • Open to All – Whether you're brand new or brushing up your skills, our courses are designed to meet you where you are.
  • • Practical Approach – Learn by doing, with hands-on exercises that reflect real-world office tasks.
  • • Experienced Tutors – Our instructors bring real industry know-how and a passion for teaching.
  • • Certificate of Completion – Add an accredited certificate to your CV or LinkedIn profile to boost your job prospects.
  • • Flexible Learning Options – Study at your own pace, from anywhere in the world. Ideal for working professionals and international students seeking flexibility without compromising quality.
  • • Job-Ready Skills – Get trained in tools and techniques that employers actually look for.
  • • Support That Stays With You – Need help? Our team is here from start to finish—no question is too small.
  • • Learn at Your Own Pace – Take your time or move quickly—the course is designed to adapt to your needs.
  • • Hands-On Projects – Put your skills into action with tasks like reports, spreadsheets, resumes, and more

Certificate of Completion

On successfully completing the course, you will receive a professionally issued Certificate of Completion from London Technology College. This document confirms your competence in using internet and email tools effectively and can be added to your CV, LinkedIn profile, or professional portfolio.

Earn Your Certificate in Internet And Email Skills:

  • • Use email and internet tools in a professional capacity.
  • • Communicate clearly and effectively online.
  • • Enhance your CV, LinkedIn profile, or freelancer portfolio.
  • • Safely manage information and navigate digital platforms.

Frequently Asked Questions (FAQs)

This course is perfect for beginners, job seekers, administrative staff, remote workers, or anyone looking to strengthen their basic digital skills.

Not at all. This course starts with the very basics and progresses into practical applications. No experience is necessary.

Yes, it’s 100% online and self-paced. You can study at your convenience, whether full-time or alongside a job.

Absolutely. You’ll have access to a dedicated tutor, discussion forums, and email support throughout your learning journey.

Yes, upon completing all modules and the final practical review, you’ll earn a London Technology College Certificate of Completion.

This course is ideal for beginners, job seekers, and anyone looking to improve their digital skills.

No prior knowledge is needed. The course is designed for complete beginners.

A computer or smartphone with internet access is sufficient.

Yes, you will receive a certificate upon successful completion of the course.

The course typically lasts 1 to 2 weeks, depending on the learning pace and schedule.